Salient features of IRCTC Ticket Reservation Service for booking of E-tickets by Aarvy Retail Partners

Application for Class 3 Individual Digital Certificate: Download

1. The scheme allows Aarvy Retail Partners to book reserved train tickets on behalf of the customers using specially allocated username and password.
2. There would be no restrictions on the number of tickets that can be booked.
3. All Aarvy Retail Partners will be required to purchase a Class 3 Personal Digital Certificate from any Indian Certifying Authority for their authorized user (only one authorized user will be permitted). Click Here for the Licensed CAs in India.
4. All Aarvy Retail Partners will be required to complete the Registration Form as given on the website in both hard as well as soft copy in CD (completed in all respect).
5. The User ID & password shall be informed to Aarvy Retail Partners through e-mail id provided in Registration Form.
6. When an authorized Aarvy Retail Partners user logs in, the IRCTC reservation application will authenticate the Digital Certificate, and if authenticated, will allow the Aarvy Retail Partner to book e-tickets only without applying any restriction on the number of tickets to be booked.
7. The Aarvy Retail Partner will book the ticket as per the normal flow, and will give identity card details of the traveler. Aarvy Retail Partner should issue receipt for money taken from customer on his own printed stationery. Service tax, as applicable should be shown separately in the receipt issued This receipt would be preserved by the customer to claim refund from the Aarvy Retail Partner, if it becomes necessary.
8. Payment by Aarvy Retail Partners for booking tickets on line will be made online, and only credit card, direct debit using Internet Banking and cash card options will be made available for such payments. However Aarvy Retail Partners will collect the money from customers in cash.
9. The refunds will be credited back to the account used for online booking. The Aarvy Retail Partners will be responsible for refunds to customers. In case of proved misconduct in this regard, the minimum punishment will be termination of his authorization for Internet booking.
10. On expiry of the validity of recognition of the Aarvy Retail Partners, the access provided to such Aarvy Retail Partners would be deactivated unless renewed by Aarvy.
11. IRCTC service charges for e-tickets booked by the centers shall be Rs. 10/- for the Ist Passenger, Rs.15/-for the IInd Passenger, Rs.20/-for the IIIrd Passenger onwards until the 6th passenger for Sleeper /Second Class and Rs. 20/- for the Ist Passenger, Rs.25/- for the IInd Passenger, Rs.30/- for the IIIrd passenger onwards for higher classes (inclusive of service tax).
12. The service charges to be realized by the Aarvy Retail Partners from the customers in addition to the service charges given above will be communicated separately. These charges are liable to change without notice at any point of time.
13. Aarvy Retail Partners shall not be eligible for membership of the Scheme for Frequent Travelers. Individual members of the scheme shall not be able to accrue any reward points if they purchase tickets thru these agents and/or members.